Privacy Policy

Privacy Policy 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information you provide directly to us, such as your name, email address, postal address, phone number, payment or billing information (where applicable), login credentials, booking or service-request details, preferences and communications you send us.

• Non-personal Information: Information collected automatically through your interaction with our website or services, including IP address, device type, browser type, referring/exit pages, operating system, usage data (pages viewed, time spent, links clicked), cookies and tracking technologies.

2. How We Use Your Information

We may use the information we collect for purposes including, but not limited to:

• Providing, operating and improving our services, website and business operations.

• Processing and fulfilling bookings, orders, payments, invoices, service requests and communications.

• Responding to your inquiries, providing customer support, and sending you administrative messages.

• Sending you marketing or promotional materials (only where you have opted in or where permitted by law) and other updates about our services.

• Ensuring the security, integrity and continuity of our systems, preventing fraud and other prohibited activities, and complying with legal obligations.

3. Disclosure of Your Information

We may share your information:

• With third-party service providers, contractors or partners who assist us in operation of our business (e.g., payment processors, hosting providers, analytics, marketing agencies).

• With our business partners or vendors in order to fulfill your service requests or bookings.

• If required by law, regulation, legal process, or governmental request; or to enforce our terms, respond to claims, protect rights, property or safety of us or others.

• In connection with a business transfer, merger, acquisition, or sale of assets (in which case your information may be transferred as part of the assets).
  We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels and other tracking technologies to collect information about your interactions with our website and to remember your preferences. You may disable cookies through your browser settings; however, doing so may impact your experience or certain features of the website.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or for as long as required by applicable laws, or to resolve disputes and enforce our agreements.

6. Data Security

We implement reasonable administrative, technical and physical safeguards to help protect your information from unauthorized access, destruction, loss or alteration. However, no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

• The right to access, correct, update or delete your personal information.

• The right to withdraw your consent or opt out of certain processing activities (such as marketing communications).

• The right to request a copy of your personal information in a portable format.
  To exercise your rights, please contact us (see Section 11).

8. Children’s Privacy

Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will take steps to delete it promptly.

9. International Transfers

If you are located outside the country in which we operate, your information may be transferred to and processed in countries with data protection laws that may differ from those in your jurisdiction. By using our website or services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our website or by other means. Your continued use of our services after such changes constitutes your acceptance of the updated policy.